Privacy Policy
Buran Casino respects player privacy and protects personal data in accordance with GDPR regulations. This document explains what data we collect, why, and how it's used.
What Data We Collect
When you register at Buran Casino, we collect the following information:
- Name, date of birth and address
- Email address and phone number
- Payment details (card numbers processed through secure payment operators)
- ID document information for KYC verification
- Gaming transactions and history data
- IP address and device information
How We Use Your Data
We collect data for the following purposes:
- Account creation and management
- Identity verification to prevent money laundering
- Payment processing and withdrawals
- Customer support provision
- Sending marketing communications (you can unsubscribe anytime)
- Gaming monitoring to ensure responsible gambling
Sharing Data with Third Parties
We do not sell or rent your personal data. We may share data only in following situations:
- With payment service providers to process payments
- With authorities when required by law
- With game providers to resolve technical issues
All third parties are committed to protecting your data the same way we do.
Data Security
We use industry-standard SSL encryption to protect your data. Our servers are located in secure data centers and data access is restricted to authorized personnel only.
Passwords are stored in encrypted form and we cannot see them. If you forget password, you can only reset it, we cannot recover the old one.
Your Rights
GDPR gives you the following rights:
- Right to see what data we have about you
- Right to correct incorrect data
- Right to delete your data (upon account closure)
- Right to restrict data processing
- Right to transfer your data to another service
To exercise these rights, contact our customer support via email.
Data Retention
We retain your personal data for as long as your account is active. After account closure, we keep certain data for legal compliance periods (typically 5-7 years for financial records). After required retention period, data is securely deleted.
You can request data deletion upon account closure, though some information must be retained for legal obligations.
International Data Transfers
As international casino serving European markets, some data may be transferred outside EU/EEA for processing. When this happens, we ensure adequate protection measures are in place through:
- Standard contractual clauses approved by EU Commission
- Adequacy decisions for countries with equivalent data protection
- Binding corporate rules for group companies
Protection of Minors
Buran Casino is strictly for adults (18+). We do not knowingly collect data from minors. If we discover someone under 18 has registered, we immediately close the account and delete related data.
Parents or guardians who discover minor using our service should contact support immediately.
Changes to Privacy Policy
We may update this policy from time to time. We'll notify about significant changes via email or on site. We recommend checking this page regularly.
Contact Information
If you have questions about privacy, contact:
Email: [email protected]
Live Chat: available 24/7 on site
For formal data protection inquiries or complaints, you can also contact your local data protection authority.
